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How do I contact the buyer?

Buyer and seller can communicate with each other through leaving messages in worksheet and live chat (Beta) on z2u website.


How to contact buyer through worksheet:

Buyers can find the button that connect with seller on the order details page, seller can also find the button that connect with buyer on the order details page.

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How to contact Buyer through Live Chat (Beta):
You can find the live chat button( Chat Now ) on the right side of buyer's name (Next to the worksheet button)  in the sold orders list.

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To check your messages, you can find the chat button on the top banner.

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The chat function still in test, please let us know if you met any bugs or problems when chatting. Our support email : support@z2u.com 

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