Virtual Phone Number Accounts

What is a virtual number?

Virtual Phone Number is a service that allows you to receive calls and SMS via the Internet or to your real phone number. No additional equipment needed. Most numbers connect instantly within a few clicks.

Powerful benefits of getting a virtual phone number

Virtual phone numbers deliver many benefits to businesses using them. Cheaper costs, ease of use, and innovative features help businesses using virtual phone numbers scale. These benefits include:

1. No additional hardware

Virtual phones use your existing mobile devices and computers. To access your phone service, all you need to do is have an internet connection along with an app for mobile devices or a web/desktop app for computers.

2. More affordable than landlines

3. Shared phone numbers

This is a useful feature for customer support and inbound sales teams. Everyone on your team can call and text from the same number. This allows you to centralize communication through one number and helps prevent miscommunication with your customers and internal teams. Anyone with shared access on the team can answer incoming calls and messages.

4. Integrations with your apps

Virtual phone services have the benefit of integrating with apps like Slack, email, and CRMs. Integrations help businesses save time, money, and reduce manual work.

For example, by integrating your phone service with your apps, you can automatically log calls and get transcribed recordings sent to you.

SMS message forwarded from a virtual number to Slack

5. Set your business hours

You can use a virtual phone service to set the hours for each phone number. Virtual numbers assigned to individuals can have business hours from 8 am – 5 pm, but a customer support number could have 24/7 availability. By using business hours, you can prevent calls from coming in and disturbing you in the middle of the night.

5. Scales to fit your growing business needs

You’ll need more phone numbers as your business grows. Your sales team to contact their prospects. Customer support agents have to work through a unified phone number to take support calls as they come in. Managing all these numbers through a virtual phone system is a pretty easy process.

6. Support for your business

Your virtual phone system provider needs to offer support options including email, text, and phone support so they can help you when issues arrive. You’d be surprised how many virtual phone system providers don’t offer customer support. Some companies even go the extra mile and give you a dedicated account manager who can help you set up your account and provide best practices for managing your phone system and more!

What types of virtual numbers do our seller provide?

They provide landline numbers for calls, mobile numbers for calls and SMS, mobile numbers that support SMS only, toll free numbers, fax numbers and disposable numbers for web services registration. All types are available in your personal account once the registration is completed.