At Z2U, we believe it is of utmost importance to provide our customers with a safe and secure environment to transact. Throughout the years, we had invested substantially in the continuous upgrade, enhancement and improvement of the online system and security features.
As such, a nominal order processing fee will be collected during payment checkout for the maintenance, developmental and administrative costs of our online systems. The fee for order which has been successfully verified is non-refundable.
Order Processing Fee
For most of the games on Z2U, we take a certain percentage from your income as Order Processing Fee. But the Order Processing Fee might be changed for those special games.
About the changes of processing fee, please refer to this link.
Default Order Processing Fee: 5%-9%
According to different store levels, sellers can enjoy additional fee reductions. Please refer to this Link.
Processing Fee of special games: When the processing fee changes, we will mark the specific fee on the product management page, and games that are not mentioned will not be affected.
Z2U reserves the right of final interpretation for any further changes in the Order processing fee.